Bring all your alarms to one platform, that gives you the flexibility to see alarms and their correlation in one dashboard. Escalate on these alarms and see if people respond in a proper timeframe.
Within a datacenter, all kind of equipment generates alarms. Many of them can escalate their alarms. If you use Perf-IT, your alarms will be centralized and you can perform the alarm escalation from one point. Alarms can be escalated using email, SMS, Pager and Skype. Sms or the Perf-IT mobile solution can be used for remote alarm acknowledgment. Using alarm groups you can:
- Escalate through users and user groups
- Set speed of escalation based on priority
- Use e-mail/sms/pager/telephony
- Log all the events
The system is capable of suppressing alarms on assets or groups of assets. During maintenance operations the manager can decide to lower the priority of the alarm, to designate the alarms to a maintenance engineer or even disable the alarms completely. Knowing that the alarm will only be disabled during a certain amount of time, without losing alarms for months.
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