Master Systems Integrator (MSI)


  • Consultancy & Software Support
  • Platform Integration Best Practice
  • IT, OT & IoT Expertise

What is a Master Systems Integrator (MSI)? 

The Master Systems Integrator (MSI) is the cornerstone of any modern Intelligent Building delivery. Put simply, the MSI's role is to deliver building intelligence capability by providing a single, flexible and scalable building platform. This involves working closely with the client to prioritise initial use cases and objectives for the building, to identify the datasets required for these and to work with the subsystem providers to securely integrate the various subsystems residing in the building that provide these datasets. In the background the MSI keeps in mind that the use cases of the building will evolve over time and so all subsystems are connected in readiness.

What Experience Should an MSI Hold?

An MSI is typically integrating a multitude of subsystems, some core building services, some IoT/Cloud service and corporate IT services, hence the other name Multi Systems Integrator. The goal is to provide a solution that:

  • Provides a single view of the entire building and all its sub functions, either through an API or "Single Pane of Glass" view.
  • Can flexibly evolve cause and effect logic as business cases change without disruption or requiring modifications to subsystems.
  • Securely connects corporate IT, Cloud and IoT data sources with traditional in-building systems.

A good MSI therefore has skills and experience to understand and comply with corporate IT governance and security, and have the ability to orchestrate multiple building data subsystems – think data identifiers, naming conventions and uniform/common data standards. Plus, due to building data pretty much always residing is disparate locations – often web/cloud-based and on premise, your MSI needs to be proficient in cloud, hybrid and on-premise deployments, as well as, IoT / edge-based data standards.

BMS is just the beginning

Today's buildings no longer just have a BMS platform as the main system of operation. Historically lighting, fire, lifts and access control systems were deployed as standalone systems typically with a few hardwired signals into the BMS. This was classed as an integrated BMS, but did not provide much intelligence. With the advent of cheap to install Internet of Things sensors such as environmental and occupancy sensors together with desire to securely integrate corporate IT systems such as Room Booking, Visitor Management and Identity Management Systems means BMS systems are no longer the main system in the building. What is required is an intelligent platform to orchestrate the various subsystems in a modern, flexible and secure way.

So, an Intelligent Building implementation is not an enhanced BMS, and therefore it requires integration programming, analytics data specialist programmers and user interface design skillsets, not simply BMS standard control programming capabilities. A master systems integrator is the solution to this challenge.

Why are ICONICS best placed to be your MSI?

ICONICS has a long history of delivering integrated solutions. Our solution delivery teams come from a mixed IT and engineering background and are equally comfortable talking to corporate IT about secure networks as we are talking to subsystem providers about control strategies and data being exposed from these systems.

Our engineers are all Computer Science and Masters graduates with Microsoft certifications and crucially, have experience in a variety of industries, not just buildings, allowing us to lean on best practises learnt from delivering automotive, utilities, water and waste water, critical national infrastructure and government installations.   

ICONICS open integration platform

  • Connects to any data source
  • Can reside on premise or in the cloud
  • Is Azure Digital Twins ready

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